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Shipping & Delivery Policy

Last updated: 22 September 2026

 

Thank you for shopping with MyIslandCrafts.com. We carefully prepare and package every order and want your purchase to reach you safely.

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Where We Deliver

We are based in the United Kingdom and offer delivery within the UK.

We may also ship internationally to destinations including the United States, Caribbean countries, and other locations where delivery services are available.

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Available shipping options and charges will be displayed at checkout where applicable.

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Processing Times

  • Ready-made items are usually dispatched within the timeframe stated on the product page.

  • Handmade, personalised, or made-to-order items may take longer.

  • Any extended processing time will be clearly mentioned in the product description or communicated to you.

Note: Processing time is separate from delivery time.

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UK Delivery

  • Delivery times depend on your location and the shipping service selected.

  • Estimated delivery dates may be shown at checkout.

  • Delivery dates are not guaranteed, especially during busy periods or circumstances beyond our control.

International Delivery

  • Delivery times vary depending on destination, courier services, and customs procedures.

  • Please allow extra time for international orders.

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Customs, Duties & Import Charges

  • International orders may be subject to customs duties or taxes.

  • These charges are typically the customer’s responsibility unless stated otherwise at checkout.

  • Customs processing may also cause delays beyond our control.

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Shipping Costs

  • Shipping costs are calculated based on destination, item, and delivery method.

  • Costs will be shown before completing your purchase.

  • Any free shipping or promotional offers will be clearly stated.

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Delivery Address

  • Customers must provide a complete and accurate address at checkout.

  • Please review your details carefully before placing your order.

If you need to correct an address, contact us immediately:
Email: Lastchancesouvenirshop@gmail.com

Note: Changes may not be possible once the order has been dispatched.​

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Delayed Orders

Delays may occur due to:

  • Postal service issues

  • Customs processing

  • Weather conditions

  • Public holidays

If your order is significantly delayed, please contact us for assistance.

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Lost or Damaged Parcels

If your order arrives damaged or is lost:

  • Contact us as soon as possible

  • Provide your order number and details

  • Include photos if the item is damaged

We will work with you and the courier to resolve the issue in line with your consumer rights.

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Questions About Your Delivery

If you have any questions, please contact:

MyIslandCrafts.com
United Kingdom
Email: Lastchancesouvenirshop@gmail.com

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